Shipping Policy

We endeavour to dispatch all items within 72hrs of cleared funds.

Larger furniture and some objet d'art may need up to 10 working days to prepare for dispatch.

 

Where possible, we ship all furniture using International Courier Services specialising in the handling of Antiques & Fine Arts.

In addition, we use a professional packaging service for all furniture and objet d'art. 

This includes custom made boxes and shipping crates where necessary. 

Our priority is to ensure your purchase reaches you intact and on time.

We also ship worldwide using most major international courier services. 

Also, customers now have the ability to use 'Own Courier Service' (eg: Personal FedEx Accounts) for shipments. 

Do let us know your Personal Courier Account number before placing your orders.
 

International delivery times may vary based on destination and preferred service. 

On average most parcels will arrive in 3 to 10 working days, but may be delayed up to 21 working days. 

Online tracking details will be updated on all orders, buyers will be able to follow the progress of a shipment.

Some International shipments are subject to Customs Duties and Tax. 

Be aware, buyer is responsible for payment of such duties when they arise.

As we only ship items using recorded signed for services, delivery is always guaranteed. 

In the unlikely event of lost or delayed package, ATELIER KINGSLEY will assist to ensure the recovery or delivery of the shipment but cannot be held responsible for such loss or delays.

Additional insurance cover is available on request. 

Feel free to Contact Us with your requests.